FAQ

If you want to make sure you have the latest files, simply download them again. You can compare file dates to see if any changes have been made. 
Please delete previous versions of our files once you have downloaded the latest updated files.

Product files may be updated at times. This will affect the files you purchased if you choose to download them again. The updated files will rewrite the old files. 

We often will revisit old files to make sure certain formats are the latest versions. We also may make changes to the files based off feedback, or more test sew-outs. Because we are human, we may make a mistake that needs to be corrected, or simple we evolve and improve as designer/digitizer. 

All our files are available for personal or small business commercial use.
If you are a large business of 10k products a year,  please contact us for usage rights.

Please do not share files with anyone or any elements of our files. Do not resell our files.

If you would like to share files with someone with an embroidery machine or an embroidery business for use on only your products, please see Where Can I Use These Embroidery Files in next question.

Full artwork rights are NEVER included in any of our pre-made or custom listings. We retain all artwork rights, even with custom designs. If you are needing unique artwork for logos and require full artwork rights,  please contact us directly at Anamoglam for a high-end professional logo package.

If you would like to have your own artwork digitized, you MUST have the artwork rights. The files created for you will never be resold.

App Developers who wish to use our fonts for any automated digital feature will need to pay a special licensing fee . Please contact us.

You must accept our Terms of Use before downloading any of our artwork.

• All products are for personal or small business use
• We license use of the digital files available in our download folder only.
• We do not sell the Images/Files to you.
• We remain the owners of the images at all times that retain the Anamored logo and are provided in the downloadable packages 
• You MAY use our promotional images to market your product only if it has the Anamored logo clearly shown on the image.
• You MAY NOT copy or use our customer review photos for any marketing or promotion. These will not have our logo on them.
• App developers who wish to use our fonts for any automated digital feature will need to pay a special licensing fee . (1.3 f)
• You MAY NOT use any of our images as part of a trade-mark, design-mark, trade-name, business name, service mark or logo. (1.3 c)

MULTIPLE FORMATS

Embroidery:
Each embroidery listing comes in 9 available formats which are all available in one download. Available formats are EMB (original Wilcom/Hatch condensed file), and expanded machine formats such as DST, HUS, XXX, PES, VIP, VP3, EXP, and JEF. So if you change your machine, or you use multiple formats, there is no need to redownload the correct file format. For embroidery fonts, the file formats are in their own folder so you can delete the formats you don’t need.

We sell BX installer fonts for Embrilliance as well and are listed as Embrilliance’s suggested sources for BX fonts.

Vector Graphics:

Vector formats are available in EPS, AI, SVG, DXF for cuttable fonts, and additional PNG, JPG, and PSD for artwork.

LOCAL SMALL BUSINESS & IN-HOUSE

All work is done in-house in our studio in Tryon, NC, USA. We do not outsource any digitizing or vector artwork. All work is digitized or vectorized by us.

COMPETITIVE PRICING

We have some of the best pricing in the business for our style of fonts and monograms. 

QUALITY

Everything is tested to ensure quality.  Each digitized file is sewn and tested to work on standard material. Each listing has a sew-out photo, and videos of the sew-outs can be seen on our Etsy shop or Instagram. Digital embroidery representations are also provided for each letter for an accurate representation of the final embroidery sew-out.

EXPERIENCE

Our experience dates back to 2004 working with large-scale embroidery & screen printing companies in South Carolina.

FAST TURNAROUND

We are fast. Because we do everything in-house, there is no need to wait long for revisions, or even new designs. Although uncommon for many digitizers (who require exact artwork to trace), our design process starts in the digitizing software itself, and if a vector is needed, revise it in our Graphic Software. This really speeds things up!

EASY TERMS & CONDITIONS

We keeps our Terms of Use simple to save you a big headache. Most of our customers are small businesses that use our designs on products that will be resold.

CUSTOMER SERVICE

We pride ourselves in excellent communication with our customers. We are honored that you come to us with your projects, and promise we will respond within 24 hrs of receiving your message. Your business is very important to us, and your custom projects give us an excellent idea of what our customers need.

As graphic designers, we know that revisions are a very important and necessary part of the design process. We do our best to give you what we think you are looking for as quickly as possible, no matter how many revisions we need to make to get there. 

EASY-TO-USE-WEBSITE

Our site Anamored.com is easy to navigate for instant downloads or the custom design you need. Designed, developed, and maintained fully in-house in our Anamoglam Studio where we have over twenty years experience as web developers.

100% HUMAN

We DO NOT use AI for any designs or communication. Everything is done from scratch. We DO use a lot of vintage books for inspiration, in case something looks familiar.

Etsy.com is an online marketplace that consists of multiple vendors selling on one ecommerce site. Sales and payments are handled by Etsy, Inc.

Anamored.com  is an ecommerce shop that sells only our own work, and all payments are made directly to us, Anamoglam Inc.

The difference is like shopping at the mall, consignment shop, or farmer’s market vs directly from your vendor.

It’s important to state that both shops have their advantages and disadvantages. We push both equally because of this.

ADVANTAGES OF Anamored.com

• We have a much easier to use website, navigation, and search features.
• Whenever we update files, your orders are affected and you can always download the most updated files.
• For our custom sections, we have nicer forms that ask more important questions. Etsy’s custom forms are very simple, and we just hope you read and answer the questions in the text box.
• We make more. Etsy’s takes a bigger cut of our sales, so financially we prefer you purchase through our site. The price for you is the same in both shops, however sales may differ between the two.

ADVANTAGES OF ETSY

• Etsy has a custom order section that allows us to upload your custom-made file direction to your order. We do not have that feature here.
• Etsy provides a very easy instant messaging system. Because of their app, we receive your messages almost instantly.
• The advantage of buying with Etsy is having all your vendors in one place. 
• You may already have an existing Etsy account and don’t want the hassle of managing multiple accounts with multiple vendors, or entering your payment information each time. Etsy makes that much easier.

You must own an Embroidery Machine to use any of the digital embroidery files sold on this site. We do not sell embroidered products.
You may transfer our files directly to your machine, and in fact encourage this as opposed to opening in software and exporting (as this may modify the file depending on the software and format used.)

You do not need Embroidery software to use our files. We sell eight expanded machine formats that include: VIP, VP3, HUS, DST, EXP, XXX, PES, JEF

If you do choose to use software, we sell the original condensed files EMB that can be used in Wilcom or Hatch.

We sell BX installer fonts (font listings only) for Embrilliance Software.
We highly recommend this software for assembling monograms, especially if you do not own any software. It includes a free version.

All  softwares provide different software versions with viewing and editing capabilities. They also provide 30 day trial versions.

If you do not own an embroidery machine, we can still sell you the files to bring to an embroidery service provider. However, files cannot be shared so if they wish to keep the files for further use, they should purchase them themselves.

You must have graphic software to use our vector files. You can use Free Adobe Acrobat Reader to view and open the PDF file.

If you do not own graphic software that will open vector files, you may share with a designer or vendor that can open these files. They can only use the design for YOUR project. If the designer or vendor wishes to continue using our files on other projects, they will need to purchase themselves. You may want to direct your designer /vendor to our shop to purchase the designs themselves for you to avoid file sharing problems and facilitate communication.

Here is the breakdown:

Silhouette Studio Basic (Free) Edition: DXF
Silhouette Studio Designer (Paid) Edition: SVG
Cricut Design Space: SVG
Make The Cut: SVG
Brother ScanNCut: SVG
Adobe Illustrator: EPS, PDF, SVG, AI
Adobe Photoshop: PSD, JPG, PNG
Corel: EPS, PDF
Adobe Acrobat: PDF

Embroidery files are loaded into embroidery machines. They are a set of instructions to the machine on how to sew a particular design. Embroidery formats listings provide different sized letters in individual files. Each digitized file is sewn and tested to work on standard material. We use lots of underlay and close stitch spacing for good coverage. You may need embroidery software to group the letters into one monogram. (see recommendations below)

We use Wilcom to create our files so if you need to resize, we recommend using our native EMB files with Wilcom software. These are the original condensed versions if you need to make adjustments to underlay, stitch spacing, pull compensation, and so forth to fit your project.

Embroidery designs are sold in different sizes. Each size has different properties so the stitches lay perfectly and these properties include stitch spacing, pull compensation, underlay, jump stitch lengths, layering, and more.

The general rule for resizing expanded machine formatted files is 10%. However, this may or may not work depending on the fabric and artwork. The stitch count does not change, meaning if you are sizing down, stitches are just more packed together into a smaller area. If you are sizing up, stitches are spread out and you have more spacing in between stitches. Depending on the fabric, this may or may not work since some fabrics require more coverage than others.

With that being said, some software will allow you to process or convert expanded machine formatted files into a condensed format that can be resized and the stitches will automatically adjust.

Please keep in mind that if you modify these files, you may get mixed results. Always do a sewout on similar material.

We cannot be held responsible for the quality of the stitching once you have modified the file.

SVG stands for Scaleable Vector Graphics and is also a very popular file extension for vector files. Other popular extensions are EPS, AI, SVG, and PDF.

Vector graphics are a series of points, lines, arcs and other geometric shapes. They are the original graphic files of most illustrations that can be manipulated using graphic software. We recommend using graphic software such as Adobe Illustrator or Corel Draw to manipulate our files.

The vector alphabets we sell provide the entire alphabet grouped in one file to save space. You will need graphic software to open or import the file format you need, and then ungroup the shapes. Copy, Paste, Resize as needed.

Any orders placed prior to 4/5/23 may say “processing” due to our system updates.

If you need to download again, please contact us with your order number or your email for your account, and we can re-enable the download link with the most updated files.
We apologize for any inconvenience, this may cause you, but hope that the new system we have transitioned into will serve you better.